This course is designed for managers who wish to enhance their careers by sharpening their leadership impact. In an engaging learning environment, you will deepen your understanding of leadership effectiveness while building your communication abilities.
The program includes a considerable “leading self” element. You will consider why you communicate the way you do, and make commitments to improve your approach with others.
• Uncover and define your own leadership and communication style
• Increase your self-awareness and understand how your actions and words affect others
• Use communication as an extension of interpersonal skills and personal leadership choices
• Recognize what motivates others, and communicate to them according to their needs
• Communicate with empathy and compassion
• Inspire people by appealing to their emotions
• Defuse and respond to difficult circumstances
Date: Apr 8 -10, 2020