Am a very hardworking and smart personI have two years of experience working the front desk at Best and understand how a hotel works. I am a high school graduate and plan to make hotel work my career.
In my current hotel job, I greet all guests as they enter the lobby and as they leave. I take reservations over the telephone and the computer and collect room fees. I complete guest room calls for maintenance needs and room service and am the front line person when guests have a complaint or request.
Whenever a guest has an issue, I first try to solve it myself but if I cannot, I seek the assistance of my supervisor. My goal is to keep all guests happy